Legal

Terms of Service

Last updated: April 8, 2025

1. Acceptance of Terms

By downloading, installing, or using Nerve AI ("the App"), you agree to be bound by these Terms of Service. If you do not agree, do not use the App.

2. Description of Service

Nerve AI is an AI-powered relationship communication coaching app. It provides simulated conversation practice to help users develop healthier communication skills. The App is not a substitute for professional therapy, counseling, or medical advice.

3. Eligibility

You must be at least 17 years old to use the App. By using the App, you represent that you meet this age requirement.

4. Account & Data

You may sign in anonymously or with Apple Sign In. You are responsible for maintaining the security of your account. Personal information you provide during onboarding (name, gender, attachment style, vulnerabilities, patterns, and insecurities) is used solely to personalize your experience.

5. Subscriptions & Payments

  • Nerve AI offers auto-renewable subscriptions managed through Apple's App Store.
  • Payment is charged to your Apple ID account at confirmation of purchase.
  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
  • You can manage or cancel subscriptions in your device's Settings > Apple ID > Subscriptions.
  • Refunds are handled by Apple according to their refund policy.
  • Prices may vary by region and are displayed in your local currency at purchase.

6. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to reverse-engineer, decompile, or extract source code from the App
  • Circumvent any access restrictions or usage limits
  • Use the App to harass, abuse, or harm others
  • Misrepresent AI-generated content as professional advice

7. Intellectual Property

All content, design, and code in Nerve AI are owned by the developer. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.

8. Disclaimers

  • The App is provided "as is" without warranties of any kind, express or implied.
  • AI responses are generated algorithmically and may not always be accurate or appropriate.
  • Nerve AI is not a mental health service. If you are in crisis, please contact a licensed professional or emergency services.

9. Limitation of Liability

To the maximum extent permitted by law, the developer shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to emotional distress, relationship outcomes, or reliance on AI-generated content.

10. Termination

We reserve the right to suspend or terminate your access to the App at any time, with or without cause. Upon termination, your right to use the App ceases immediately.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the new Terms. We encourage you to review this page periodically.

12. Contact

If you have questions about these Terms, please contact us at support@nerveai.app.

1. Introduction

Nerve AI ("we", "our", "the App") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using the App, you agree to the practices described here.

2. Information We Collect

We collect the following categories of information:

Data Purpose
Name Personalize your coaching experience
Gender Tailor AI conversation scenarios
Attachment style Customize feedback and coaching approach
Vulnerabilities, fight patterns, insecurities Generate relevant practice scenarios
Session transcripts & scores Track your progress over time
Anonymous user ID Link your data across sessions
Subscription status Manage access to premium features

We do not collect your real name from Apple Sign In unless you choose to share it. We do not collect your email, location, contacts, photos, or any data unrelated to the coaching experience.

3. How We Use Your Data

  • Personalization: Your onboarding data powers the AI to create realistic, relevant conversation scenarios tailored to your communication patterns.
  • Progress tracking: Session history and scores help you see improvement over time.
  • Service operation: Anonymous IDs and subscription data keep the App functioning and grant access to the right features.

We do not sell your data. We do not use your data for advertising. Your personal information is never shared with third-party advertisers.

4. Third-Party Services

The App uses the following third-party services:

  • Firebase Authentication: Handles anonymous and Apple Sign In authentication. Firebase Privacy
  • Cloud Firestore: Securely stores your profile and session data. Firebase Privacy
  • RevenueCat: Manages subscription status. RevenueCat receives an anonymous user ID and purchase data only. RevenueCat Privacy

These services have their own privacy policies. We encourage you to review them.

5. Data Storage & Security

Your data is stored in Google Cloud Firestore with Firebase security rules that restrict access to your own data. Communication between the App and our servers is encrypted via TLS.

While we take reasonable precautions, no method of electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. If you wish to delete your data, you may:

  • Contact us at support@nerveai.app to request full account deletion
  • Delete the app, which will disassociate your device from your anonymous account

Upon a deletion request, we will remove your personal data within 30 days.

7. Children's Privacy

Nerve AI is not intended for anyone under the age of 17. We do not knowingly collect personal information from children. If we discover that a child under 17 has provided us with personal data, we will promptly delete it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at support@nerveai.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top. Continued use of the App constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

support@nerveai.app